PRIMARY PRODUCTION DEPARTMENT:
Tabacalera del Este S.A. has tobacco leaf and stems processing lines equipped with the most advanced technology, thus ensuring blends of the highest quality, for its own use. Other tobacco companies, motivated by the professionalism and experience of our Primary Production Department, often request processing services for their blends.
SECONDARY PRODUCTION DEPARTMENT:
This department has as its main objective the development of cigarettes and the packaging of the same in accordance with strict regulations, which form part of the Quality Management System. Automated machines carry out the entire process and are controlled by highly competent professionals, who have trained both in and outside the country. Tabacalera del Este S.A. currently has 33 production lines distributed in three production shifts that operate 24 hours a day.
One of the main strengths of the production process is that it prioritizes aspects of quality of the products as well as the process itself, thus ensuring the leadership of our brands in the domestic market. All processes in the production department guarantees the international quality of processes and products of Tabacalera del Este S.A.
MATERIALS DEVELOPMENT AND CERTIFICATION DEPARTMENT (DCM)
DCM is responsible for certifying all non-tobacco materials used in packaging, filter papers and cigarettes, including specifications and certification of raw materials in the production, or their conversion into printed packaging. DCM must technically approve all materials; this department coordinates the graphic creation of new products, or changes, with the suppliers by issuing TABESA material and product specifications. DCM implement their own procedures at the suppliers, ensuring the final visual aspects of the finished product as specified, as well as the performance required in TABESA’s production process.
This Department is responsible for ensuring defined quality standards for each product through the inspection of incoming materials as well as the technical and cultural development of DCM personnel.
This Department is in charge of reception and correct storage of products received from national as well as international suppliers, and the in-house transportation and distribution of these materials to the Production Processing areas.
QUALITY CONTROL AREA AND LABORATORY
To control and check the quality of the cigarettes, filters and finished products during each phase of production while ensuring the quality of the same, within established standards, and to support and guide the production teams.
To ensure the quality of the production process are according to technical specifications and instructional Non-conformities;
To verify the quantitative parameters of cigarettes and filters;
To assure qualitative or visual parameters in the finished product.
FLAVOR AND AROMA AREA
PRIMARY PROCESSING DEPARTMENT
All products used in the conditioning of laminas, stems and blends for the processed tobacco are carefully selected here.
QUALITY CONTROL AREA
PRIMARY AND SECONDARY PROCESSING DEPARTMENTS
The processes are monitored in this area, verifying that the Quality Control Standards, established according to technical specifications are adhered to, thereby guaranteeing the quality of the final product.
INTERNAL QUALITY AUDIT SERVICES
Internal Quality Audit Services verifies the appearance of compliant and non-compliant products through the evaluation of samples according to the official list of Instructions of non-conformities and their classifications.
SENSORY ANALYSIS LABORATORY
The Sensory Analysis Laboratory uses standardized procedures and techniques for smoke evaluation.
CHEMICAL AND PHYSICAL ANALYSIS LABORATORY
1. Physical parameters in cigarette samples.
2. Physical parameters in tobacco.
3. Chemical parameters in tobacco.
4. Chemical parameters in mainstream smoke in cigarettes.
Quality Management Laboratory:
"General Requirements for the Competence of Testing and Calibration Laboratories" by the National Accreditation Body (ONA).